> ## Documentation Index
> Fetch the complete documentation index at: https://docs.spojit.com/llms.txt
> Use this file to discover all available pages before exploring further.

# PagerDuty

> Connect to PagerDuty's hosted MCP server for incidents, services, schedules, and on-call data.

The PagerDuty connector lets your workflows talk to [PagerDuty's hosted MCP server](https://mcp.pagerduty.com/mcp), a remote MCP endpoint maintained by PagerDuty that exposes their incidents, services, schedules, escalation policies, and on-call surface.

<Note>
  Spojit does not curate the tool list; PagerDuty does. For the live set of tools and their parameters, see the [PagerDuty MCP integration guide](https://support.pagerduty.com/main/docs/pagerduty-mcp-server-integration-guide).
</Note>

<Snippet file="connection-note.mdx" />

## Connection setup

<Steps>
  <Step title="Generate a User API Token">
    Sign in to PagerDuty, click your avatar (top-right), choose **My Profile**, then open the **User Settings** tab. Click **Create API User Token**, give it a label, and copy the token.

    PagerDuty distinguishes between **User API tokens** (act as you, see only what you can see) and **General Access tokens** (account-wide). The MCP server requires a **User API token**; General Access tokens will not authenticate.
  </Step>

  <Step title="Add the connection in Spojit">
    Go to **Connections** in Spojit, click **Add Connection**, select **PagerDuty**, and paste the token into the **User API Token** field.
  </Step>
</Steps>

## Caveats

* **EU-region accounts.** This connector is configured for PagerDuty's US-region MCP endpoint (`mcp.pagerduty.com/mcp`). PagerDuty hosts a separate EU endpoint (`mcp.eu.pagerduty.com/mcp`) for EU-region accounts, so get in touch if you need EU-region routing.
* **The token acts as you.** Every MCP call is attributed to the user who created the token. Use a dedicated service account (rather than a personal account) if you want incidents and audit logs to be clearly machine-driven.
* **Token has no expiry.** User API tokens stay valid until you revoke them in **My Profile → User Settings**. Rotate them if you suspect compromise.
* **MCP endpoint is hosted by PagerDuty.** Availability, rate limits, and the exact tool surface are determined by PagerDuty. Outages and breaking changes are upstream.

## Tools

For the current list of tools and their parameters, see [PagerDuty's MCP integration guide](https://support.pagerduty.com/main/docs/pagerduty-mcp-server-integration-guide).