> ## Documentation Index
> Fetch the complete documentation index at: https://docs.spojit.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Intercom

> Connect to Intercom's hosted MCP server for conversations, contacts, tickets, and help center articles.

The Intercom connector lets your workflows talk to [Intercom's hosted MCP server](https://mcp.intercom.com/mcp), a remote MCP endpoint maintained by Intercom that exposes their conversations, contacts, tickets, and help center surface.

<Note>
  Spojit does not curate the tool list; Intercom does. For the live set of tools and their parameters, see the [Intercom MCP documentation](https://developers.intercom.com/docs/guides/mcp).
</Note>

<Snippet file="connection-note.mdx" />

## Connection setup

<Steps>
  <Step title="Get an access token">
    Sign in to your Intercom workspace, then go to **Settings → Developers → Developer Hub**. Create a new app (or open an existing one), then under **Authentication** copy the **Access Token**.

    The token is workspace-scoped; every API call made with it acts as your workspace, so make sure the app has only the scopes your workflows actually need.
  </Step>

  <Step title="Add the connection in Spojit">
    Go to **Connections** in Spojit, click **Add Connection**, select **Intercom**, and paste the token into the **Access Token** field.
  </Step>
</Steps>

## Caveats

* **The token does not expire on a schedule.** It stays valid until you revoke or rotate it in the Developer Hub.
* **Scopes are app-wide.** Whatever scopes are enabled on the Intercom app are what every workflow using this connection can do. If you need separate permission boundaries, create separate apps and separate Spojit connections.
* **MCP endpoint is hosted by Intercom.** Availability, rate limits, and the exact tool surface are determined by Intercom. Outages and breaking changes are upstream.

## Tools

For the current list of tools and their parameters, see [Intercom's MCP documentation](https://developers.intercom.com/docs/guides/mcp).